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Request a bill adjustment due to water leak

Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.

Call Water Bureau customer service:

Mail water adjustment information to:

Portland Water Bureau Customer Service

1120 SW 5th Avenue
Room 600
Portland, OR97204-1926
United States