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Services, guides, and information

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Pay and manage your options on your City of Portland sewer, stormwater, and water bill.

The fee statement request (W-6) form is for projects that will require public water system work. The Water Bureau will give an estimate of our cost to provide the requested service to the site.

Have questions about your drinking water quality? Want to report discolored water, water that tastes or smells bad, high or low water pressure, or no water at the tap? Our Water Quality Specialists can help!

Is something wrong with your water service? Call us 24 hours a day.

Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.

To submit fire flow information, fill out the form below and email us.

Bull Run watershed tours offer the unique chance to see firsthand how Portland's drinking water travels from forest to faucet.