Information for renters, landlords, home buyers
Under specific situations outlined in the policy, a rental unit may be eligible for an exemption from mandatory renter relocation assistance. Carefully review the exemption criteria before applying.
The Ombudsman is your Rose City watchdog. We are here to make sure City government treats Portland residents and businesses fairly. We investigate complaints and identify ways to resolve them. As part of the City Auditor’s Office, we’re independent and impartial.
Relocation assistance, paid to the tenant, is triggered by any of these events: no-cause eviction, rent increase of 10% or more, substantial change to lease terms, or denied option to renew lease. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.
If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.
One of the resources to help you find rental housing is called OneApp Oregon. Once you have created an account, the site compares your application against screening criteria for multiple rentals. Search thousands of rentals at once, and save time and money on application fees.
Homeowners who live in the Interstate Corridor or the Lents Town Center Urban Renewal Areas (URAs) may be eligible for a no-interest loan of up to $40,000 to fund repairs, like a leaky roof, or electrical and plumbing issues. Households must income-qualify (see Income Guidelines).