The fee statement request (W-6) form is for projects that will require public water system work. The Water Bureau will give an estimate of our cost to provide the requested service to the site.
To submit fire flow information, fill out the form below and email us.
If this is an emergency, call 911! Community members are able to submit a police report online for certain crimes or incidents. You cannot report stolen vehicles or vehicle crashes online.
Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.
The City of Portland requires both residents and business owners with alarm systems to maintain an annual permit with the city.
Register your bike online . This is the most reliable method for proving ownership. This is a free service.
Report a stolen bike online
If you see what appears to be an abandoned bike, contact police at the non-emergency number below, to request the bike be taken to the property room as found property.
Submit tips on stolen bikes using the bike theft tips online form.
The Drugs and Vice Division aims to reduce crime and improve neighborhood livability in the community. Members of the community can assist in this effort by reporting drug complaints and concerns.
The Portland Police Bureau has partnered with GovDeals.com to sell unclaimed property left at the Portland Police Bureau's Property and Evidence division.
Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.
Please report sewer-related odors to us. Do you smell a foul odor from the Columbia Boulevard Wastewater Treatment Plant? Does a storm drain, manhole, or green street seem to have a sewer smell?
Disabled residential customers who are unable to carry garbage, composting, or recycling carts to the curb because of a health condition may apply for this service.
Low-income and health condition related households can apply to increase their trash disposal capacity at no cost.
Get free recycling, garbage and compost signs to put on or near your workplace waste bins. Download and print signs, or order printed copies. Stickers are also available for order.
Use the online make-your-own poster tool to create simplified waste signs that show just the items that staff or customers will have in your business.
Request assistance from a business sustainability adviser who can provide free guidance and resources to your organization around recycling, compost and waste reduction; energy and water efficiency, and sustainable transportation.
Call our hotline 24 hours a day, seven days a week to report pollution or spills. For example: if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.
If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.
If the rain that runs off your roof, driveway, or parking lot safely soaks into the ground on your property instead of running into the storm drain or street, you may be eligible to receive a discount on your water/sewer/stormwater bill. Register for the Clean River Rewards program here.
The FPDR pension calculator is used to calculate a rough estimate of your expected FPDR Two monthly retirement pension benefits.
You must have prior permission to enter city stormwater, sanitary, or sewer systems. Environmental Services issues authorization. Use the form provided below.
Master Recyclers are a volunteer corps who inspire neighbors and coworkers into action.
With Greenbucks, Portland sewer customers can make $1, $3, or $5 contributions to help pay for the maintenance of green stormwater management facilities on public school properties throughout Portland. Whether you're a sewer customer or school district, register here.
See Oregon's largest wastewater treatment plant in action. Free guided tours of the Columbia Boulevard Wastewater Treatment Plant are offered 4 days each month. Tour requests must be made online and at least 7 days in advance.
Crime Stoppers of Oregon offers cash rewards of up to $2,500 for information that leads to an arrest in any unsolved felony. Tipsters can remain anonymous.
You may submit a written request not to disclose sensitive information about you in legal matters.
All sex offenders must register within the county in which they reside. Sex offenders must register within 10 days before or after their birthday, residence change, or school change.
The public can retrieve their property from the Property and Evidence Division under certain conditions.
Relocation assistance, paid to the tenant, is triggered by any of these events: no-cause eviction, rent increase of 10% or more, substantial change to lease terms, or denied option to renew lease. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.
Under specific situations outlined in the policy, a rental unit may be eligible for an exemption from mandatory renter relocation assistance. Carefully review the exemption criteria before applying.
Bull Run watershed tours offer the unique chance to see firsthand how Portland's drinking water travels from forest to faucet.
Liability claims can be for personal injury, property damage or for damages or losses that involve a City vehicle. See the two options below and choose the correct form to file. Claimant must submit a claim within 180 days of the incident.
Annexation application for property owners and registered voters.
Permits are required for temporary events that may pose a fire and life safety hazard. This includes: events of 500 or more in an assembly building, 49 or more in a non-assembly building or fenced outdoor area, trade shows with six or more booths, and any haunted house.
This is a fee-based service that's usually used to do searches as part of real estate transactions. For one time or infrequent searches, we recommend contacting a title company to perform the search for you.
Report suspected fraud, waste, or misuse of City resources through the City Auditor's Fraud Hotline. You may file an anonymous report or provide contact information.
The regulatory improvement program updates and improves City building and land regulations, to foster development.
Make a payment for an inspection or citation.
The Ombudsman is your Rose City watchdog. We are here to make sure City government treats Portland residents and businesses fairly. We investigate complaints and identify ways to resolve them. As part of the City Auditor’s Office, we’re independent and impartial.
File an appeal with the City Auditor's Hearings Office to challenge an administrative decision made by the City of Portland. Examples of the types of cases: park exclusions, private for-hire permit denial or suspension, water or sewer billing
Mediation is an alternative to the traditional complaint and disciplinary process. It is a voluntary, confidential process where a professional mediator helps officers and community members talk directly to each other.
If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice, but were unsuccessful, you may file a complaint to the City of Portland.
Shops that buy and sell property that is frequently the subject of theft (“regulated property”) must get a permit. This permit needs to be renewed each year.
Any business that offers games which cost money to play must apply for a permit and pay a fee. A permit is required whether or not the business owns the devices. Permits expire on December 31 and must be renewed each year.
If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.
Each payday lender location within the cities of Portland, Gresham, or Oregon City needs a payday lender permit. These permits must be renewed every year and are all paid through the City of Portland.
If you sold your business, changed your tax entity, or stopped your business activity in either Portland or Multnomah County, you must notify the Revenue Division.
Independent Police Review (IPR) accepts complaints and commendations relating to sworn officers of the Portland Police Bureau. IPR is not part of the Portland Police Bureau. We are part of the City Auditor's Office.