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City services

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Use a discount calculator to see how your savings will increase with each step you take to let stormwater runoff from your roof, driveway, or parking lot safely soak into the ground on your property.

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Pay and manage your options on your City of Portland sewer, stormwater, and water bill.

We offer flexible loans for eligible properties to perform environmental cleanup. Nonprofit organizations may be able to access these funds as grants. Receiving a brownfield cleanup loan is a lengthy process. Please contact our office for details about eligibility and requirements.

We offer financial assistance for eligible properties to receive environmental site assessment reports. Projects must demonstrate financial need and community benefit. Please give us a call to find out if your project is eligible. Applications are accepted on a rolling basis.

If you have a project that benefits your community and the environment, you can apply for a Community Watershed Stewardship Program (CWSP) grant of up to $12,000. The two-page pre-application for projects is due by 4 p.m. on the first Friday of February each year.

To get a 1200-Z or 1200-A general NPDES stormwater discharge permit for an industrial site in City limits, start here. We receive and process applications for general stormwater permits. The City is the authorized agent for the Oregon Department of Environmental Quality (DEQ).

Mini-grants are available from the Community Watershed Stewardship Program (CWSP). These grants provide gift certificates for native plants that benefit the watershed. They are available to community groups or individuals. We accept and review applications year-round. Download the application here.

If you bought and planted a yard tree between September 1 and April 30, you may be eligible for a Treebate. The Treebate is a one-time rebate on your City of Portland sewer/stormwater/water utility bill for planting a tree.

Your company may need a permit to discharge process wastewater to the City sewer. Download the Industrial Wastewater Discharge Permit application here.

If you received a required connection notice from the City that you need to correct your sewer connection, then you can apply for a sewer loan. Loans are available for City fees and plumbing costs. Environmental Services is the contact for all sewer connection loans.

Register as a volunteer Green Street steward and help take care of Green Streets in your neighborhood. It takes only a few minutes to sign up and find available Green Streets to adopt. Thank you for helping us keep our rivers and streams clean.

Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.

Your company may need a permit or other authorization to discharge wastewater into City sewers. To find out, first complete this environmental survey. We will review your completed survey and notify you if your company requires authorization or permit.

The fee statement request (W-6) form is for projects that will require public water system work. The Water Bureau will give an estimate of our cost to provide the requested service to the site.

If the rain that runs off your roof, driveway, or parking lot safely soaks into the ground on your property instead of running into the storm drain or street, you may be eligible to receive a discount on your water/sewer/stormwater bill. Register for the Clean River Rewards program here.

Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.

Please report sewer-related odors to us. Do you smell a foul odor from the Columbia Boulevard Wastewater Treatment Plant? Does a storm drain, manhole, or green street seem to have a sewer smell?

If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.

Call our hotline 24 hours a day, seven days a week to report pollution or spills. For example: if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.

Many invasive plant species are harmful to habitats and the environment. Environmental Services can help with removal of certain invasive plants. See a list of the plant species we can help with in the instructions below. If you find any of these plants, please report them.

Contact the water quality line to report a water quality or pressure issue, request a free lead-in-water test kit, or receive information on water quality and pressure.

Is something wrong with your water service? Call us 24 hours a day.

You must have prior permission to enter city stormwater, sanitary, or sewer systems. Environmental Services issues authorization. Use the form provided below.

If you disagree with a decision you've received from the Bureau of Environmental Services, such as a enforcement notice or assessment, you may request an administrative review unless it is non-reviewable. In most cases, you have 20 business days after your notice was mailed to submit a request.

If your upcoming construction project manages stormwater runoff, it may qualify for green funds. We accept applications on May 1 and November 1 of each year. Request an application by contacting Environmental Services.

Producers of craft fermented beverages such as kombucha, beer, wine, spirits, or other breweries or distillers, are required to apply for a discharge authorization. Download and submit the required forms here. Certification is due by October 1st of each year.

Request an inspection to find out if your multi-family, commercial, or industrial property is eligible to receive free trees. "Street trees" are trees planted in the public right-of-way, usually in the strip between a sidewalk and the street.

With Greenbucks, Portland sewer customers can make $1, $3, or $5 contributions to help pay for the maintenance of green stormwater management facilities on public school properties throughout Portland. Whether you're a sewer customer or school district, register here.

To submit fire flow information, fill out the form below and email us.

The City prohibits mobile washing businesses from discharging washwater to the City's stormwater system. Submit an application for authorization to discharge to the City’s sanitary sewer system. As a condition of authorization to discharge, you must submit an annual certification of compliance.

Wastewater discharges from asbestos removal or residential structure demolition must not enter the City stormwater system. For discharges into the sanitary sewer system, businesses must get prior authorization. Then you must certify compliance annually. Download and submit the required forms here.

Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.

See Oregon's largest wastewater treatment plant in action. Free guided tours of the Columbia Boulevard Wastewater Treatment Plant are offered 4 days each month. Tour requests must be made online and at least 7 days in advance.

Bull Run watershed tours offer the unique chance to see firsthand how Portland's drinking water travels from forest to faucet.