City services

91 services found

Apply for a Treebate

If you bought and planted a yard tree between September 1 and April 30, you may be eligible for a Treebate. The Treebate is a one-time rebate on your City of Portland sewer/stormwater/water utility bill for planting a tree.

Apply for batch discharge authorization

If your business or project needs to release industrial wastewater into city sewers, you must apply for a batch discharge authorization. Download the application form and submit it here.

Apply for simplified stormwater management

This simplified approach provides a method that a nonprofessional can use for the design of simple stormwater systems on small projects.

Calculate your stormwater discount

How much can you or your business save through the Clean Rivers Rewards program? Find out. Use the stormwater discount calculator. See how your savings will increase with each step you take to reduce stormwater runoff from your roof, driveway or parking lot(s).

Close your business tax account

If you sold your business, changed your tax entity, or stopped your business activity in either Portland or Multnomah County, you must notify the Revenue Division.

Tagged in Business

Find information on discharging to storm sewers

Call us at the number below if you have questions about requirements for discharges to the storm sewer system, or how to safely dispose of stormwater or other water or wastewater to the storm or sanitary sewer system.

Notify of a relocation payment

Relocation assistance, paid to the tenant, is triggered by any of these events: no-cause eviction, rent increase of 10% or more, substantial change to lease terms, or denied option to renew lease. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.

Online alarm payment

Alarm payments are now offered online.

Report a green street concern

Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.

Report a spill or pollution

We investigate pollution going into or coming out of Portland's sewer and stormwater system. Call our hotline 24 hours a day, 7 days a week to report pollution or spills. For example, if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.

Request a permit for sewer access

You must have prior permission to enter city stormwater, sanitary, or sewer systems. Environmental Services issues authorization. Use the Sewer & Drainage System Access Authorization Request Form here.

Request an administrative review

If you've received a decision from the Bureau of Environmental Services, such as an enforcement notice, penalty, or assessment, you may request a formal administrative review. In most cases, you have 20 business days after your notice was mailed to submit a request for administrative review.

Request an application for Percent for Green

If your upcoming construction project manages stormwater runoff, it may qualify for green funds. We review applications on May 1 and November 1 of each year. Request an application by contacting Environmental Services.

Sign up for GreenBucks

With GreenBucks, Portland sewer customers can make a $1, $3, or $5 contribution to public schools. Public schools receive GreenBucks for onsite stormwater management. Whether you're a residential customer or a school district, register here.

Submit online police report

If this is an emergency, call 911! Community members are able to submit a police report online for certain crimes or incidents. You cannot report stolen vehicles or vehicle crashes online.

Take the Basement Moisture Survey

Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.

Tour Columbia Boulevard water treatment plant

Take a guided tour of Oregon's largest wastewater treatment plant. Use the form below to request a free tour. 

Access Fire and Police Disability and Retirement benefits portal

Fire and Police Disability and Retirement (FPDR) members use the portal to view and update information about their retirement profile and benefits structure.

Alarm permits

The City of Portland requires both residents and business owners with alarm systems to maintain an annual permit with the city.

Amusement devices permit application

Any business that offers games which cost money to play must apply for a permit and pay a fee. A permit is required whether or not the business owns the devices. Permits expire on December 31 and must be renewed each year.

Apply for a General NPDES Industrial Stormwater Permit

To get a 1200-Z or 1200-A General NPDES Stormwater Discharge Permit for an industrial site in City limits, start here. We receive and process applications for general stormwater permits. The City is the authorized agent for the Oregon Department of Environmental Quality (DEQ).

Apply for home repair loan

Homeowners who live in the Interstate Corridor or the Lents Town Center Urban Renewal Areas (URAs) may be eligible for a no-interest loan of up to $40,000 to fund repairs, like a leaky roof, or electrical and plumbing issues. Households must income-qualify (see Income Guidelines).

Apply for relocation assistance exemption

Under specific situations outlined in the policy, a rental unit may be eligible for an exemption from mandatory renter relocation assistance. Carefully review the exemption criteria before applying.

Apply for special event liability insurance/TULIP

Users of City property must show proof of insurance for certain events. An option to purchase Tenants User Liability Insurance Program (TULIP) through the City is available: •Meets City requirements •Liability and property damage •Cost effective •Liquor liability optional •Covers most events

Become a Green Street Steward

Register as a volunteer Green Street Steward and help take care of green streets in your neighborhood. It takes only a few minutes to sign up and find available green streets to adopt. Thank you for helping us keep our rivers and streams clean.

Become a Master Recycler

Master Recyclers are a volunteer corps who inspire neighbors and coworkers into action.

Bid online auction items

The Portland Police Bureau has partnered with GovDeals.com to sell unclaimed property left at the Portland Police Bureau's Property and Evidence division.

Bill adjustment due to water leak

Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.

Bonfire permit application

Conditional use permit for ceremonial bonfires.

Cannabis complaints and concerns

Submit complaints and concerns about cannabis businesses in Portland.

Drug complaint

The Drugs and Vice Division aims to reduce crime and improve neighborhood livability in the community. Members of the community can assist in this effort by reporting drug complaints and concerns.

Engineering or construction service fee statement

The fee statement request (W-6) form is for projects that will require public water system work. The Water Bureau will give an estimate of our cost to provide the requested service to the site.

Facilities permit program - fire applications

The Facility Permit Program (FPP) is designed to serve customers with on-going interior tenant improvements where facility maintenance, upgrade and renovations are frequent.

File a claim against the City

Liability claims can be for personal injury, property damage or for damages or losses that involve a City vehicle. See the two options below and choose the correct form to file. Claimant must submit a claim within 180 days of the incident.

File a complaint against a payday lender

If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.

File and pay your arts tax

File your arts tax return online. Pay your tax due with Visa, MasterCard, Discover Card, ACH payment or mail a check or money order. Make a donation to the arts education and access fund.

Find garbage, recycling and composting company and collection schedule

Your curbside collection company and schedule are based on your street address, for both weekly and monthly customers. Look up the provider and schedule for pickup of your trash, recyclables, and compost. Also, sign up for garbage day email reminders.

Fire inspection or citation fee

Make a payment for an inspection or citation.

Fire performance art permit - performer

Fire performance art requires that both the artist and the venue have a fire permit. Fire performance artists must have a permit for each performance. The venue can get a single use permit or an annual permit.

Fire performance art permit - venue

Fire performance art requires that both the artist and the venue have a fire permit. Fire performance artists must have a permit for each performance. The venue can get a single use permit or an annual permit.

Laser permit application

A permit is required for use of lasers needing a federal variance. This includes use at concerts, theater performances, and other gatherings for entertainment purposes.

Make your own garbage, recycling and compost signs

Use the online make-your-own poster tool to create simplified waste signs that show just the items that staff or customers will have in your business.

Notify me of a job opening

Receive information about openings for entry level firefighter positions.

Obtain a social game permit

The City’s social game permit program regulates the operators of social games, restricting location, age, dollar amount of play, and other rules to protect the public peace, safety and morals. A person or business that wants to operate a social game must have a permit from the City.

Outdoor tent or membrane structure - fire permit application

Permits are required for the use of tents or membrane structures. These are temporary structures, enclosures or shelters, with or without sidewalls or drops, constructed of fabric or pliable material and supported by any manner except by air or the contents.

Parking Penalty Notice Complaints

If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice, but were unsuccessful, you may file a complaint to the City of Portland.

Pay business tax

Portland Business License Tax and Multnomah Business Income Taxes are paid through the City of Portland. Make quarterly or extension payments, pay a tax bill, or make a general tax payment.

Pay your sewer, stormwater, and water bill

Pay and manage your options on your City of Portland sewer, stormwater, and water bill.

Payday Lender Permit

Each payday lender location within the City of Portland, City of Gresham, or Oregon City needs a payday lender permit. These permits must be renewed every year.