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Non-street parking penalty notice complaints

If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice, but were unsuccessful, you may file a complaint to the City of Portland.

It may take up to 60 days from the day your complaint is received to get a determination.

  1. Write your complaint

    Your complaint must include:

    • The penalty notice number
    • Your name, address, and phone number
    • Lot number
    • The reason you disagree with the parking penalty.
  2. Email your complaint to us

  1. Write your complaint

    Your complaint must include:

    • The penalty notice number
    • Your name, address, and phone number
    • Lot number
    • The reason you disagree with the parking penalty.
  2. Mail your complaint to us

    City of Portland, Revenue Division

    Attention: Pay & Park Complaints
    111 SW Columbia St., Suite 600
    Portland, OR97201
    United States

  1. Write your complaint

    Your complaint must include:

    • The penalty notice number
    • Your name, address, and phone number
    • Lot number
    • The reason you disagree with the parking penalty.
  2. Fax your complaint to us

    503-279-2698