Resident

57 services found

Apply for a Treebate

If you bought and planted a yard tree between September 1 and April 30, you may be eligible for a Treebate. The Treebate is a one-time rebate on your City of Portland sewer/stormwater/water utility bill for planting a tree.

Calculate your stormwater discount

How much can you or your business save through the Clean Rivers Rewards program? Find out. Use the stormwater discount calculator. See how your savings will increase with each step you take to reduce stormwater runoff from your roof, driveway or parking lot(s).

Online alarm payment

Alarm payments are now offered online.

Report a green street concern

Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.

Report a spill or pollution

We investigate pollution going into or coming out of Portland's sewer and stormwater system. Call our hotline 24 hours a day, 7 days a week to report pollution or spills. For example, if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.

Request an administrative review

If you've received a decision from the Bureau of Environmental Services, such as an enforcement notice, penalty, or assessment, you may request a formal administrative review. In most cases, you have 20 business days after your notice was mailed to submit a request for administrative review.

Sign up for GreenBucks

With GreenBucks, Portland sewer customers can make a $1, $3, or $5 contribution to public schools. Public schools receive GreenBucks for onsite stormwater management. Whether you're a residential customer or a school district, register here.

Take the Basement Moisture Survey

Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.

Tour Columbia Boulevard water treatment plant

Take a guided tour of Oregon's largest wastewater treatment plant. Use the form below to request a free tour. 

Alarm permits

The City of Portland requires both residents and business owners with alarm systems to maintain an annual permit with the city.

Apply for home repair loan

Homeowners who live in the Interstate Corridor or the Lents Town Center Urban Renewal Areas (URAs) may be eligible for a no-interest loan of up to $40,000 to fund repairs, like a leaky roof, or electrical and plumbing issues. Households must income-qualify (see Income Guidelines).

Apply for special event liability insurance/TULIP

Users of City property must show proof of insurance for certain events. An option to purchase Tenants User Liability Insurance Program (TULIP) through the City is available: •Meets City requirements •Liability and property damage •Cost effective •Liquor liability optional •Covers most events

Become a Green Street Steward

Register as a volunteer Green Street Steward and help take care of green streets in your neighborhood. It takes only a few minutes to sign up and find available green streets to adopt. Thank you for helping us keep our rivers and streams clean.

Become a Master Recycler

Master Recyclers are a volunteer corps who inspire neighbors and coworkers into action.

Bid online auction items

The Portland Police Bureau has partnered with GovDeals.com to sell unclaimed property left at the Portland Police Bureau's Property and Evidence division.

Bill adjustment due to water leak

Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.

Bonfire permit application

Conditional use permit for ceremonial bonfires.

Cannabis complaints and concerns

Submit complaints and concerns about cannabis businesses in Portland.

Drug complaint

The Drugs and Vice Division aims to reduce crime and improve neighborhood livability in the community. Members of the community can assist in this effort by reporting drug complaints and concerns.

File a claim against the City

Liability claims can be for personal injury, property damage or for damages or losses that involve a City vehicle. See the two options below and choose the correct form to file. Claimant must submit a claim within 180 days of the incident.

File a complaint against a payday lender

If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.

File and pay your arts tax

File your arts tax return online. Pay your tax due with Visa, MasterCard, Discover Card, ACH payment or mail a check or money order. Make a donation to the arts education and access fund.

Find garbage, recycling and composting company and collection schedule

Your curbside collection company and schedule are based on your street address, for both weekly and monthly customers. Look up the provider and schedule for pickup of your trash, recyclables, and compost. Also, sign up for garbage day email reminders.

Notify me of a job opening

Receive information about openings for entry level firefighter positions.