Report a problem

18 services found

Report a green street concern

Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.

Report a spill or pollution

We investigate pollution going into or coming out of Portland's sewer and stormwater system. Call our hotline 24 hours a day, 7 days a week to report pollution or spills. For example, if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.

Submit online police report

If this is an emergency, call 911! Community members are able to submit a police report online for certain crimes or incidents. You cannot report stolen vehicles or vehicle crashes online.

Take the Basement Moisture Survey

Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.

Cannabis complaints and concerns

Submit complaints and concerns about cannabis businesses in Portland.

Drug complaint

The Drugs and Vice Division aims to reduce crime and improve neighborhood livability in the community. Members of the community can assist in this effort by reporting drug complaints and concerns.

File a complaint against a payday lender

If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.

Parking Penalty Notice Complaints

If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice, but were unsuccessful, you may file a complaint to the City of Portland.

Provide a crime tip

Crime Stoppers of Oregon offers cash rewards of up to $2,500 cash for information, reported to Crime Stoppers, that leads to an arrest in any unsolved felony crime and tipsters can remain anonymous.

Report a sewer odor

Please report sewer-related odors to us. Do you smell a foul odor from the Columbia Boulevard Wastewater Treatment Plant? Does a storm drain, manhole, or green street seem to have a sewer smell? You can report sewer odors online or by phone.

Report a sewer problem

If you have a sewer backup in your home or business, call a plumber first to investigate the cause. If the plumber finds a problem in the line from your home to the street, the repair is the property owner's responsibility. If the problem is in the city sewer line, call to report it.

Report found bike

If you see what appears to be an abandoned bike, contact police at the non-emergency (number below) to request the bike be taken to the property room as found property.

Report graffiti

If you witness property defacing and would like to report it. There are many ways to report graffiti.

Report water service problem

Is something wrong with your water service? The phone number below is answered 24-hours a day.

Request a regulatory improvement

The Regulatory Improvement Program updates and improves City building and land regulations to foster development.

Stolen bike tip

Submit tips on stolen bikes using the Bike Theft Tips online form.