Report a problem
The Ombudsman is your Rose City watchdog. We are here to make sure City government treats Portland residents and businesses fairly. We investigate complaints and identify ways to resolve them. As part of the City Auditor’s Office, we’re independent and impartial.
Submit a noise concern.
If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice, but were unsuccessful, you may file a complaint to the City of Portland.
Crime Stoppers of Oregon offers cash rewards of up to $2,500 for information that leads to an arrest in any unsolved felony. Tipsters can remain anonymous.
Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.
Please report sewer-related odors to us. Do you smell a foul odor from the Columbia Boulevard Wastewater Treatment Plant? Does a storm drain, manhole, or green street seem to have a sewer smell?
If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.
Call our hotline 24 hours a day, seven days a week to report pollution or spills. For example: if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.
Many invasive plant species are harmful to habitats and the environment. Environmental Services can help with removal of certain invasive plants. See a list of the plant species we can help with in the instructions below. If you find any of these plants, please report them.
If you see what appears to be an abandoned bike, contact police at the non-emergency number below, to request the bike be taken to the property room as found property.
Report suspected fraud, waste, or misuse of City resources through the City Auditor's Fraud Hotline. You may file an anonymous report or provide contact information.
If you witness property being defaced, find out here how to report it.
Report a stolen bike online
Contact the water quality line to report a water quality or pressure issue, request a free lead-in-water test kit, or receive information on water quality and pressure.
Is something wrong with your water service? Call us 24 hours a day.
The regulatory improvement program updates and improves City building and land regulations, to foster development.
Mediation is an alternative to the traditional complaint and disciplinary process. It is a voluntary, confidential process where a professional mediator helps officers and community members talk directly to each other.
Submit tips on stolen bikes using the bike theft tips online form.
Independent Police Review (IPR) accepts complaints and commendations relating to sworn officers of the Portland Police Bureau. IPR is not part of the Portland Police Bureau. We are part of the City Auditor's Office.
If this is an emergency, call 911! Community members are able to submit a police report online for certain crimes or incidents. You cannot report stolen vehicles or vehicle crashes online.
Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.
Submit complaints and concerns about cannabis businesses in Portland.
The Drugs and Vice Division aims to reduce crime and improve neighborhood livability in the community. Members of the community can assist in this effort by reporting drug complaints and concerns.
If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.