The Ombudsman is your Rose City watchdog. We are here to make sure City government treats Portland residents and businesses fairly. We investigate complaints and identify ways to resolve them. As part of the City Auditor’s Office, we’re independent and impartial.
Call Portland Bureau of Transportation’s (PBOT) 24/7 maintenance dispatch to report problems with traffic signals, including physical damage, burnt out lamps, problems detecting cars or bikes in the intersection, or any other immediate risks.
Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.
Report a streetlight outage, a light going on and off (cycling), a streetlight that's on during the day, vandalism, or any other problem with a streetlight. The Portland Bureau of Transportation (PBOT) relies on reports like yours to fix issues with our 55,000 streetlights.
Many invasive plant species are harmful to habitats and the environment. Environmental Services can help with removal of certain invasive plants. See a list of the plant species we can help with in the instructions below. If you find any of these plants, please report them.
Have questions about your drinking water quality? Want to report discolored water, water that tastes or smells bad, high or low water pressure, or no water at the tap? Our Water Quality Specialists can help!
Mediation is an alternative to the traditional complaint and disciplinary process. It is a voluntary, confidential process where a professional mediator helps officers and community members talk directly to each other.
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