This page contains a list of city resources to support our communities as we experience the COVID-19 pandemic and get through this together. Multnomah County and the State of Oregon also have comprehensive lists of resources and information.
Multnomah County has information related to public health information, mental health resources, and translated and culturally specific resources for County residents. View them here.
The State of Oregon has information related to unemployment benefits, childcare, public health information, occupational safety, business, state taxes, and state parks access for Oregonians. Visit the state page for this information.
City of Portland services and operations may have changed or temporarily paused due to the COVID-19 pandemic. To see which changes may affect you, visit COVID-19 City of Portland Customer Service Hours and Operations Changes.
If you have a question or need information about City services or programs, please call the City/County Information & Referral line at 503-823-4000 or email email@example.com. Staff are available to help Monday through Friday from 8 a.m. to 5 p.m.
- Covid19 Hotline: 503-988-4454 (medical providers needing to report an infected patient or who need other assistance Press Zero)
- Multnomah County Crisis Line: 503-988-4888, 24 hours a day, 7 days a week. Toll-free: 800-716-9769. Hearing-impaired dial: 711. Interpreters available.
- Joint City/County Volunteer Information Center is coordinating volunteers interested in supporting the COVID-19 emergency response or donations for the response. Interested parties can sign up here. Questions can be sent to firstname.lastname@example.org or 503-406-3696.
- Personal Protective Equipment (PPE) Donations for first responders and healthcare workers currently requested by Multnomah County and Portland Fire & Rescue. View the list of requested items.
- City-compiled list of where to find food resources for the community
- Portland Public Schools is offering breakfast and lunch to children between ages 1-18 Monday-Friday between 11 a.m.-1 p.m. Find the school nearest you
- Oregon Food Bank Food Finder: https://www.oregonfoodbank.org/find-help/find-food/
- City of Portland and Multnomah County issued an evictions moratorium, protecting tenants who have had a substantial loss of income resulting from the COVID-19 pandemic. Learn more about what qualifies and what to do to
- Contact Rental Services Office for questions regarding landlord-tenant laws and policy
- Emergency handwashing stations and portable restrooms are located throughout the city
- 54 Parks restrooms are open throughout the city
- Internet: All local communication providers (CenturyLink, Comcast, Verizon, etc.) have signed up to waive late fees, open WiFi hotspots and not terminate service for next 60 days. Electric companies have suspended non-payment cancellations.
- Power: Portland General Electric,NW Natural, Pacific Power will not disconnect services due to nonpayment. Pacific Power is also suspending late fees.
- Water, sewer, stormwater: Portland Water Bureau will not disconnect services due to nonpayment.
- Garbage: service continues but pickup may be delayed depending on private garbage company staffing. Leave carts at the curb, if not picked up within 48 hours contact your hauler.You can set out extra bags of garbage for $5 per bag.
- Tax year 2019 filing and payment deadlines have been extended to July 15, 2020. View the Revenue Division’s list of tax program extensions for more details.
- Trimet temporarily reducing service starting April 5. View the schedule and services changes.
- Multnomah County is hiring new staff for Emergency Shelter work
- State of Oregon resources and information for employees
- Prosper Portland Covid-19 Hotline: 503-823-3297 (leave message for a call back)
- Prosper Portland business resources available
- Business loan resources: Micro Enterprise Services of Oregon (MESO): 503-841-3351
- US Small Business Administration Disaster Loans now open to all Oregon counties
- Greater Portland, Inc resources for Greater Portland area businesses affected by COVID-19
- Non-Profit Organization Assistance
- BOMA International information for commercial real estate professionals, employers and tenants