Novel Coronavirus COVID-19

The City of Portland is coordinating with Multnomah County, regional and state partners to prepare for local impacts of coronavirus.

Multnomah County is the city’s primary resource for public health information. Get public health information and guidance, resources, and updates regarding COVID-19 from the County.

The City of Portland is responsible for more localized response to COVID-19 through things including first response, economic relief, housing, utilities, and more. Check back to this page for updates.

If you have a question or need information about City services or programs, please call the City/County Information & Referral line at 503-823-4000 or email cityinfo@portlandoregon.gov. Staff are available to help Monday through Friday from 8 a.m. to 5 p.m.

C19oregon.com is a regional online triage tool that helps public health officials track COVID-19 cases. The tool allows community members to check their symptoms and receive guidance.

Services and Information

COVID-19 Resources and Information

Help Stop the Spread of COVID-19 (video)

Face coverings, masks and COVID-19: What you should know

Customer Service Hours and Operations Changes

Emergency Handwashing Stations

Emergency Parks Restrooms Opened

COVID-19 Situation Status Reports – Emergency Coordination Center

Federal and Private Mortgage Relief

Federal and Private Mortgage Relief | FAQ

Multnomah County/City of Portland COVID-19 Eviction Moratorium | FAQ

COVID-19 Revenue Division Program Relief

COVID-19 Updates from Mayor Wheeler

More services and information related to COVID-19

News and Notices

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The Portland Bureau of Transportation (PBOT) has launched a new initiative called Safe Streets to respond to the Covid-19 public health crisis. The program will make temporary changes to city streets and sidewalks to support physical distancing in public spaces and other critical travel needs.
News article Posted on
You’re staying home. But, you want to get outside. We can help. Environmental Services is encouraging people to get a Weed Workout. Watch our video and then bend, pull, dig, stretch.
News article Posted on
(May 1, 2020) The Portland Bureau of Transportation (PBOT) advises the traveling public to expect potentially high traffic congestion near the Lloyd Center Mall on Monday, May 4, as the Salvation Army conducts its first food box giveaway at that location.
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Lieutenant Tina Jones interviews Director Bob Cozzie from the Portland Bureau of Emergency Communications, Fire Marshal AJ Jackson from Portland Fire and Rescue, and has a conversation with Chief Jami Resch.
Press release Posted on
The new strategy will repurpose streets, including closing them to car traffic, to make it easier and safer for Portlanders to practice physical distancing as the city recovers Commissioner Eudaly directs PBOT to develop treatments for all 100 miles of neighborhood greenway network

Offices and programs

Webform

Provide feedback or ask questions about the City of Portland’s COVID-19 response.

It is the policy of the City of Portland that no person shall be excluded from participation in, denied the benefits of, or be subjected to discrimination in any City program, service, or activity on the grounds of race, color, national origin, disability, or other protected class status.

The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services. To request these services, contact 503-865-6009, City TTY 503-823-6868, Relay Service: 711.

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Translation and Interpretation:  503-865-6009