Services, Guides, and Information
15 services and resources found
About BOEC
Information
Mission Statement, Bureau Overview, and Strategic Direction; executive staff bios; and budget information.
BOEC 2019-2023 Strategic Plan
Information
The Portland Bureau of Emergency Communications (BOEC) 2019-2023 Strategic Plan with the bureau's mission, vision, program areas, and five strategic initiatives.
BOEC 2022-2024 Strategic Plan
Information
The Portland Bureau of Emergency Communications (BOEC) 2022-2024 Strategic Plan.
BOEC Director's Calendar
Information
Monthly or quarterly reproductions of the daily work calendar for the Portland Bureau of Emergency Communications Director.
BOEC Director's Report
Information
Monthly report from the Portland Bureau of Emergency Communications Director.
BOEC Organization Chart
Information
BOEC User Board
Information
Information about the Portland Bureau of Emergency Communications (BOEC) User Board.
How does 9-1-1 work?
Information
How to use 9-1-1
Guide
Learn how to use 9-1-1, whether it's via cell phone, landline, text or VoIP. Interpreters/translators are available.
Public Safety Technology
Information
Information on the automated abandoned callback (AAC) software used by the Portland Bureau of Emergency Communications to call back abandoned 911 calls.
BOEC is committed to providing professional, efficient and courteous customer service. For this reason, we ask you to complete this form regarding the quality of service you received when you called BOEC.
If there is an immediate threat to life or property, call 9-1-1. If there is NOT an immediate threat to life or property, call 503-823-3333.
When to call 9-1-1
Guide
Dial 9-1-1 for situations involving an immediate threat to life or property.
When to text 9-1-1
Guide
Call 9-1-1 if you can, text 9-1-1 if you can't.
Work for 9-1-1
Information
The Bureau of Emergency Communications is a team dedicated to helping community members in Multnomah County.
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