File a claim
File an appeal with the City Auditor's Hearings Office to challenge an administrative decision made by the City of Portland. Examples of the types of cases: park exclusions, private for-hire permit denial or suspension, water or sewer billing
If you bought and planted a yard tree between September 1 and April 30, you may be eligible for a Treebate. The Treebate is a one-time rebate on your City of Portland sewer/stormwater/water utility bill for planting a tree.
Liability claims can be for personal injury, property damage or for damages or losses that involve a City vehicle. See the two options below and choose the correct form to file. Claimant must submit a claim within 180 days of the incident.
Instructions on how to file a disability claim with Fire and Police Disability and Retirement.
If the rain that runs off your roof, driveway, or parking lot safely soaks into the ground on your property instead of running into the storm drain or street, you may be eligible to receive a discount on your water/sewer/stormwater bill. Register for the Clean River Rewards program here.
If you disagree with a decision you've received from the Bureau of Environmental Services, such as a enforcement notice or assessment, you may request an administrative review unless it is non-reviewable. In most cases, you have 20 business days after your notice was mailed to submit a request.
Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.