We are migrating our website to a new platform. New information is being added daily. We want the new Portland.gov to be a community-oriented website where services are easy to find, easy to access, and easy to understand.
How much can you or your business save through the Clean Rivers Rewards program? Find out. Use the stormwater discount calculator. See how your savings will increase with each step you take to reduce stormwater runoff from your roof, driveway or parking lot(s).
Relocation assistance, paid to the tenant, is triggered by any of these events: no-cause eviction, rent increase of 10% or more, substantial change to lease terms, or denied option to renew lease. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.
Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.
We investigate pollution going into or coming out of Portland's sewer and stormwater system. Call our hotline 24 hours a day, 7 days a week to report pollution or spills. For example, if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.
You must have prior permission to enter city stormwater, sanitary, or sewer systems. Environmental Services issues authorization. Use the Sewer & Drainage System Access Authorization Request Form here.
If you've received a decision from the Bureau of Environmental Services, such as an enforcement notice, penalty, or assessment, you may request a formal administrative review. In most cases, you have 20 business days after your notice was mailed to submit a request for administrative review.
If your upcoming construction project manages stormwater runoff, it may qualify for green funds. We review applications on May 1 and November 1 of each year. Request an application by contacting Environmental Services.
With GreenBucks, Portland sewer customers can make a $1, $3, or $5 contribution to public schools. Public schools receive GreenBucks for onsite stormwater management. Whether you're a residential customer or a school district, register here.
Your response to this survey will help us identify areas where sewers have backed up into basements or areas where groundwater has seeped into basements. This information helps Environmental Services plan future projects.
Any business that offers games which cost money to play must apply for a permit and pay a fee. A permit is required whether or not the business owns the devices. Permits expire on December 31 and must be renewed each year.
To get a 1200-Z or 1200-A General NPDES Stormwater Discharge Permit for an industrial site in City limits, start here. We receive and process applications for general stormwater permits. The City is the authorized agent for the Oregon Department of Environmental Quality (DEQ).
Users of City property must show proof of insurance for certain events. An option to purchase Tenants User Liability Insurance Program (TULIP) through the City is available:
•Meets City requirements •Liability and property damage •Cost effective
•Liquor liability optional •Covers most events
Register as a volunteer Green Street Steward and help take care of green streets in your neighborhood. It takes only a few minutes to sign up and find available green streets to adopt. Thank you for helping us keep our rivers and streams clean.
Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.
Liability claims can be for personal injury, property damage or for damages or losses that involve a City vehicle. See the two options below and choose the correct form to file.
Claimant must submit a claim within 180 days of the incident.